Update - We've identified that this issue is also impacting pipeline uploads for customers that are affected. This is an isolated issue and not all customers are experiencing impact.
Feb 17, 2026 - 20:30 UTC
Investigating - Some customers are experiencing increased latency for jobs being assigned to agents. We are investigating and will provide an update in 30 minutes.
Feb 17, 2026 - 20:09 UTC
Resolved -
Between 2026-02-12 01:33 and 04:49 UTC, an elevated error rate in job dispatch was observed. This affected a subset of jobs. Affected jobs were unable to be dispatched during the disruption window, but were eventually dispatched due to automatic retries. A subset of pipeline step uploads were also affected; the agent would check for successful step upload over a 5-minute period before timing out.
This occurred due to a bug in a configuration change that resulted in some Sidekiq instances not receiving all required database connection configuration. The configuration change was subsequently reverted, with further investigation underway.
Feb 12, 01:33 UTC
Resolved -
This incident has been resolved.
Feb 3, 18:44 UTC
Update -
We’re seeing improvements with webhook delivery from GitHub, and we continue to monitor the issue.
Feb 3, 18:15 UTC
Monitoring -
We're continuing to see delays in webhook delivery from GitHub, which may result in delays in Builds triggering and Commit Status updates.
Feb 3, 17:05 UTC
Update -
We are continuing to investigate this issue.
Feb 3, 16:20 UTC
Investigating -
We are currently investigating delays with receiving Webhooks from GitHub.
Feb 3, 15:36 UTC