Resolved -
We have implemented further mitigations and seen error rates and latency return to acceptable levels. We will continue to investigate the issue to better understand the causes.
Sep 24, 01:41 UTC
Monitoring -
The p95 experience on our REST and GraphQL APIs have had a number of latency spikes, as high as 26 seconds and we saw an increase in error rates during this time. We're continuing to implement mitigations, and have seen latency and error rate return to baseline over the last 30 minutes. We are continuing to monitor the issue.
Sep 24, 00:42 UTC
Investigating -
We've seen a recurrence on the latency issue and we're continuing to investigate.
Sep 23, 23:29 UTC
Monitoring -
We have seen recovery on the impacted services and are investigating possible root causes
Sep 23, 21:48 UTC
Update -
We are continuing to investigate this issue.
Sep 23, 21:04 UTC
Update -
We have applied mitigations and are still investigating the cause of the increased latency.
Sep 23, 20:23 UTC
Investigating -
We are investigating reports of increased latency on our REST and GraphQL APIs
Sep 23, 19:57 UTC