Postmortem -
Read details
Mar 7, 04:53 UTC
Resolved -
This incident has been resolved.
Mar 5, 19:19 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 5, 19:10 UTC
Identified -
We have identified and isolated an unhealthy database shard, and have brought the majority of customers back online. We are continuing to restore service to the remainder of customers.
Mar 5, 18:35 UTC
Update -
We are continuing to investigate the issue.
Mar 5, 18:12 UTC
Investigating -
We are currently investigating reports of users being unable to access the web app and experiencing increased error rates on the API.
Mar 5, 17:50 UTC